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Customer Service Agent Needed (West Valley City) hide this posting unhide
QR Code Link to This Post Work From Home Agents Needed! We are in search of 20 individuals to join our team!
We have positions in the area of Customer Service
You choose the client you wish to work such as:
Theme Park
Cruise Line
Cable/Internet Provider
High-End Retail
Online Auction
Major Car Rental and more
Overview:
The Customer Service Specialist is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Primary Responsibilities
Multi-task on phone while accessing computers and multiple computer systems (including hardware/software) to retrieve information, and access/enter data into database or client management system
*Process Information: Obtain and verify information or data from selected client's knowledge database
*First-Call Resolution: Manage and resolve customer issue(s) on initial call
*Document Information: Enter, record and maintain customer information
*Knowledge, Skills, & Experience Requirements: Exercise tact and good judgment when resolving customer issues
*Understand and follow detailed oral and written instructions
*Retain information quickly and adapt to changing environment
Starting hourly rate of $9.00-$12.00 per hour
Full time or Part time, YOU set your own schedule to fit your life!
Get the work/life balance you've been searching for!
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