PRIMARY DUTIES AND RESPONSIBILITES
Meets customer needs by photographing and selling images that create and share each customer's unique story and considering the ways the customer uses portrait images.
Takes portraits efficiently, within company standards (including Camera Room Expectations, Posing Guidelines and Photography Policies), that meet the customer's needs and the company's quality and variety expectations to maximize Sales Average.
Follows the Sales Process accurately and consistently to meet or exceed Sales Average expectations by knowing and communicating current packaging, pricing and promotion information and leveraging appropriate selling techniques.
Drives additional portrait sittings, proactively, by approaching potential customers, leveraging company provided call lists, scheduling and confirming appointments, as well as following up on missed or cancelled appointments.
Executes sales transaction procedures properly and appropriately by using point of sale system/cash register.
Promotes business by building rapport to increase customer retention and referrals.
Provides professional customer service by greeting customers, directing traffic flow, communicating clearly and proactively, answering the phone and returning messages.
Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.
QUALIFICATIONS
Education:
High school diploma or GED, preferred.
Experience:
Previous retail, service-related or photography experience, preferred.
Previous sales experience, strongly preferred.
Other (knowledge, skills, and abilities):
Ability to work a varied schedule including days, nights, holidays and weekends, as needed.
Customer service and sales skills.
Strong verbal and written communication skills.
Strong interpersonal and collaboration skills.
Ability to quickly develop a good rapport with children and adults.
Basic computer skills (e.g., navigation, data entry) (specifically Microsoft Excel).
Basic math skills.
Detail oriented in the execution and follow-up of work.
Ability to speak and write Spanish fluently in some markets, may be preferred.
Physical Requirements (if applicable):
The physical requirements described here must be met by an employee to successfully perform the primary duties and responsibilities.
When performing the duties of this job, the employee is required to sit, stand, walk, bend, squat, climb, kneel, crawl, twist, balance, reach, use hands and fingers to perform repetitive tasks and assemble/disassemble equipment. The employee must be able to frequently lift and move up to 25 pounds (and occasionally lift and move up to 40 pounds).
SEND RESUME IF.
97 visits