SmartSource is looking for Support Techs for a 2 week project in Sioux Falls, SD.
RESOURCE: Field Support Technician
LOCATION: Sioux Falls, SD 57103
DATES OF WORK: Monday April 6th through Thursday April 9th, Monday April 13th - Thursday April 16th
HOURS: 3PM-Midnight
DRESS CODE: Business Professional--khaki pants, button-down shirt & tie for the gentlemen; the equivalent for ladies (NO SHORTS, JEANS, SNEAKERS, T-SHIRTS or HATS)
PAY RATE: $20/hour
YOU MUST RESPOND WITH A CURRENT RESUME TO BE CONSIDERED. OUR CLIENT REQUIRES IT.
SmartSource is seeking Field Support Technicians to perform a Windows 7 Migration onsite at a large insurance company. The most important skill will be one's ability of fostering teamwork in the workplace. It is the increased likelihood of a project's success since teamwork combines the strengths of all members of the team. These strengths will form a combined advantage that can help the team address any complicated task at hand. The opportunity will be to work at a designated location providing migration support for a Windows XP-Windows 7 migration as well as deployment of new computer related hardware which include desktops and laptops. As a Field Technician, you will be a resource for a Refresh Deployment involving the installation of a new operating system (win 7) on customer PCs at multiple customer locations; (both desktops and laptops).
RESPONSIBILITIES:
• Following detailed documented tasks and adhere to assigned schedule Desktop and laptop upgrades
• Maintain an open line of communication with both management and customers
• Perform a variety of pre-deployment, deployment, and post-deployment tasks of a technical nature including: asset verification, hardware upgrading/ assembly and installation, testing and operational checks, and interconnection of computer hardware systems and peripheral equipment.
• Documents, processes and procedures to accomplish task objectives including backup/restore of user's data, initiating user's network and wireless connections, migrating user's e-mail, application and OS settings.
• Installs and configures standard software loads/images. Post image configuration.
• The ideal candidate must have extensive Windows XP / Windows 7 experience. Office 2007/2010 experience. Outlook configuration skills are also required. Leadership skills are a plus. Clear oral and written communication skills are necessary.
QUALIFICATIONS:
• Must pass a criminal and drug background check prior to starting
• 2-3 years' experience working in the IT Field.
• Basic Windows and hardware skills. Pack, unpack equipment. Dispose of packing materials.
• Follow detailed instructions for imaging and support
• Experience with Windows 7 is required
• Experience with Windows deployments a MAJOR plus
• End user integration - must be comfortable in a direct support role
• Must have experience with Microsoft Outlook setup and usage.
• Experience with Dell / Lenovo Desktop and laptops
• Excellent verbal and written communication skills
If you or anyone you know would be interested in this opportunity, please reply with an updated Word.
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