William promised me that he would treat me right and take care of my project with professionalism and great quality. Currently, William has left my yard in rough shape and I am very unhappy with my dealings with him. He has not returned my calls or emails now for weeks. I have expressed several concerns about the quality of the work, without response. About 1/3 of the patio that of poured cement is dangerous as there are lips due to poor stamping of almost 2 inches. Definitely enough to stub a toe on, my son has already tripped and gotten hurt just trying to walk across the patio. William, as well as his employees have made several comments about how the patio "did not turn out as they had hoped" and "is not the quality that we normally produce", however they have not made the necessary efforts to resolve their mistakes even though I have attempted contact multiple times. Outside of the patio project which is not in acceptable shape and dangerous, my yard is also in poor shape due to ruts large enough for my lawnmower to bottom out and get stuck in even though I had informed William that vehicles should not be driven on my yard. If these issues remain unresolved, I would definitely not recommend Southern Style Cement for any.
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